Last updated: 26 August 2026
Business and legal review notice: This page is professionally prepared for the website’s current informational and enquiry scope, but it has not been represented as advice from legal counsel. Booking-specific commercial terms, governing law, cancellation rules, and supplier obligations require business and legal confirmation.
These Terms and Conditions govern use of the Samsky Tours and Travel website and its enquiry features. They do not replace the separate terms required for a confirmed booking.
These terms apply when you browse the Samsky website, review Safari or Destination information, follow an external link, or submit a travel enquiry. By using the website, you agree to use it lawfully and in accordance with these terms. If you do not agree, please stop using the website.
These are website-use terms. Any confirmed travel service must be governed by a separate quotation, booking confirmation, payment schedule, cancellation conditions, supplier rules, and other booking-specific terms provided before confirmation.
The website supports travel discovery and enquiry. It does not provide real-time inventory, automatic reservations, customer accounts, checkout, payment processing, guaranteed availability, or an instant travel contract. Submitting a form starts a planning conversation only.
Safari routes, Destination guidance, durations, indicative prices, inclusions, exclusions, images, and itineraries are provided to help you consider options. Travel information can change because of seasonality, supplier decisions, weather, wildlife conditions, transport schedules, government requirements, and other circumstances.
Visible prices, where shown, are indicative starting amounts in the stated currency and basis unless a written quotation says otherwise. They do not guarantee availability, a final price, taxes, exchange rates, or supplier acceptance.
You are responsible for providing accurate, complete, and current information in an enquiry. Samsky may ask for further details before preparing or discussing a proposal. A booking exists only when the applicable booking process has been completed and written confirmation has been issued under the booking-specific terms.
Do not treat an enquiry acknowledgement, website page, draft itinerary, or informal discussion as confirmation that space, fares, rooms, permits, or activities have been secured.
Travellers are responsible for reviewing the final itinerary and booking conditions, checking names and dates, making payments through approved channels, and providing accurate information by required deadlines. Travellers must also obtain and maintain suitable passports, visas, permits, vaccinations, health advice, insurance, and entry documents.
Official government authorities, embassies, health professionals, insurers, and relevant suppliers should be consulted for current requirements. Samsky cannot decide or guarantee entry, visa, health, or immigration outcomes.
Flights, accommodation, vehicles, guides, activities, parks, permits, and other travel components may be provided or controlled by independent suppliers. Their schedules, rules, service standards, and operational decisions may apply in addition to Samsky’s booking-specific terms.
Routes and services may need to change for safety, weather, wildlife movement, road conditions, supplier availability, official restrictions, or events outside reasonable control. Any material change, substitute, cancellation, or refund entitlement must be assessed under the confirmed booking terms and applicable law.
The website does not accept payment. Deposits, balance dates, accepted payment methods, cancellation charges, amendment fees, and refund rules must be stated in the written quotation or booking terms applicable to a confirmed service. Do not send payment-card information through the general enquiry form.
You may use the website for lawful travel research and genuine enquiries. You must not:
Unless a different owner or licence is identified, the Samsky name, site design, written material, and original media are protected by applicable intellectual-property laws. You may view and save reasonable copies for personal travel research. No ownership rights are transferred to you. Third-party marks and media remain the property of their respective owners.
Links to external websites may be provided for convenience, attribution, or additional information. Samsky does not control those websites and does not guarantee their accuracy, availability, security, or privacy practices. Review the external provider’s terms and policies before relying on its content or completing a transaction.
Samsky aims to keep website information useful and accurate, but the website is provided for general information and enquiry purposes. To the extent permitted by applicable law, no promise is made that every page will always be complete, current, uninterrupted, or error-free.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded. Any responsibility for a confirmed travel service, supplier failure, cancellation, loss, or claim must be considered under the applicable booking terms and mandatory law. Users remain responsible for decisions made solely from general website information without obtaining current confirmation.
Personal information submitted through the website is handled as described in the Privacy Policy. Cookies and related technologies are described in the Cookie Policy.
Samsky may update these website terms when the website, business practices, or legal requirements change. The date at the top identifies the current website version. Changes to website terms do not silently replace the agreed terms of an existing confirmed booking.
Mandatory consumer rights and applicable law continue to apply. Booking-specific terms should identify the governing law and dispute process relevant to a confirmed service. Questions about these website terms can be submitted through the Contact Us.
